The RnD team is still investigating and I am waiting for a confirmation on the next best course of action. In your case, with immutability set to 2 and a full backup once a week, the full immutability period for the first full backup ends up being around 17 days, since by that time the immutability period for the latest incremental backup that depends on the first full backup will reach the expected 12 days.

Maximum length of a single chain (VBK + all dependent increments) + Immutability period + 10 days. 'I have just received an update from the RnD team and they have shared the following information for the immunity period calculation tml?ver=11 ' Since linux immutable and capacity immutable are two kinds of products, this made us so confuse.īelow just latest response from your support team Your level 2 engineer also told us that 'Default immutable period: (minimum 7 days, maximum - 9999) as per link. We set the immutability to 2 days with a full backup once a week, per your user guide, the immutability days should be 12 days, however, the testing result from your support team and my side is 17 days, that's not meet your user guide. I am feeling so bad about veeam support efficiency, 23 days can't get answer just for an issue that can be easily reproduced. There is currently no update or ETA, but we will make sure to keep you updated as soon as that changes.' Currently, the status of the situation is that we have lodged a request for R&D to review and they are reviewing it. 'We are unable to provide time frames on when R&D will give us an answer, but we will make sure to update you with progress as soon as it comes along. I also told to your support management team and got reply from your management team as following

The ticket opened from Aug 4, until now, We didn't get a reasonable reply from your support team.Here is latest reply from support team.

Veeam capacity calculator